Header Information

Bristol Physiotherapy


Existing Clients: To manage your booking, please login using your username (email id or phone number) and password. You are not required to sign up as your details are registered on our system. Please click Manage Booking
Pay As You Go Clients: To book an appointment, please call 0330 124 2392 or please click Book Online

PS: Please do not contact the centre's reception team for any appointment related queries as the centre has no access to your details. Kindly contact 0330 124 2392 or Email to rehab@annphysiocare.com

Ann Physiocare Bristol – Southville

First Floor, Monarch House, Room No: 16,
1-7 Smyth Rd,Southville,
Bristol, BS3 2BX
United Kingdom
Phone: 0330 124 2392
Email: rehab@annphysiocare.com

Landmark and Location:

The practice is located in a busy and popular location and has good public transportation facilities. Well-lit treatment room, Reception and Waiting area and Toilet.


Paid street parking

Disabled Access:


Ground/First Floor:

First Floor

Additional Information:

The clinic is located Near High Street. Please press the buzzer at the entrance of the building and wait for the receptionist to open the door. Once you enter the building, please let the receptionsit know that you came for Ann Physioare and go to first floor. Physiotherapy room is located at the end of the corridor with an APC sign. Please knock the door and wait in the waiting area. The therapist will come and take you to the treatment room.

Available Treatment Options:

Manual therapy, Soft tissue mobilisation, Exercise Therapy, Electrotherapy etc

View On Map

Bristol Physio Clinic Southville

Visit our AnnPhysiocare, for receiving the best care for your persistent problems. We’re a trusted name in Bristol Physiotherapy with the latest clinic and infrastructure facilities. Whether it is MSK physiotherapy, sports injury-related or neurological, you can count on us. All private individuals can avail the services through both face-to-face sessions and online programs.

Our clinic in the town is well connected and has parking facilities. Physiotherapists are HCPC, CPC and AACP certified and well-trained, who are experts with the techniques of mobilizing all kinds of body tissues, ligaments, joints and muscles to easily relieve a patient's condition. Our clients must get back to normal living and experience a rejuvenation in their body.

As AnnPhysiocare, we are well-established Physios in the UK with 60+ clinics across England and Wales. 12+ years of our presence is a testimony of commitment to quality.
Call us to book your appointment today or visit our clinic for further enquiries.

Frequently Asked Questions
How to manage appointments online?

Demo video of Portal:
Click here for demo video

Online Appointment Guide:
Please see instructions below to manage appointments, view exercises, sign consent forms, upload client documents (MRI, CTs, reports, etc)
Please do not contact the centre for any appointment related queries as they do not have your details. Please manage online or callus on 0330 124 2392.

To login to the portal:
If you are referred by your insurance provider or solicitor, your details will be registered on our system, even if you are a first time user, you do not have to sign up.
Please click the link- https://ann.jellybookings.com
Username – This is your email id or mobile number given to your insurance provider
Password – This is your date of birth in the following pattern – DDMMYYYY (You may change this after your first login), if you have problems with this, please click “forgotten?” button and you should be able to create a new password and log in.

To Book An Appointment:
Home page - Click Book Appointment button or Go to Menu - Appointments and click the ‘+’ sign at the bottom.

To View Appointments:
Go to Menu – Appointments. In mobile app, the menu icon appears as three lines on the top left hand side corner

To Amend Or Cancel Appointment:
(Cannot amend or cancel an appointment within 24 hours of existing appointment)

Go to Menu – Appointments
Click the Pencil icon to amend or ‘X’ icon to cancel appointment

To View Exercises:
Go to Menu - Documents. You should be able to view the exercises.

To sign Consent Forms:
Go to Menu – Forms – click pencil icon to enter signature

To upload client documents:
Click Upload items button on home page to upload Client’s MRI, CT, or GP reports, etc.

What happens when I come for my first appointment?

When entering the clinic, please introduce yourself to the receptionist at Reception and take a seat in our waiting room. Your first appointment may last 35 minutes and will involve an assessment as well as a physical examination. From this assessment, you and your physiotherapist will set treatment goals to restore or develop your potential. Your physiotherapist will then discuss the proposed treatment, likely outcomes and probable recovery time frame with you. You are welcome to ask questions so that you can make informed choices about your treatment. You may decline any treatment/s you do not wish to consent to and have the right to do so at any time.

Do I need to bring anything with me?

If you have been given a referral, have X-rays or other test results please bring these with you.

Can I bring someone with me?

Under normal circumstances, you are welcome to bring a family member/interpretor/or a friend with you, but due to the current COVID restrictions and social distancing, please attend the session on your own where practically possible.

What should I wear?

Ideally wear loose, comfortable clothing. For neck and upper back problems your physiotherapist may ask you to remove your top. For lower back and hip complaints, you may be asked to remove your trousers. Appropriate clothing will help you to be comfortable during the assessment and help us to assess the problem and develop the very best treatment plan for you. If you have any specific queries regarding attending the clinic which we may have missed to mention, please contact us and we will try all our best to suit your needs.

What are your Prices?


Physiotherapy & Acupuncture

Service Price
Face to Face Initial Consultation and Examination £45
Online/Telephysio (video) Initial Consutation and Examination £35
Face to Face Follow-up Treatment Session £40
Online/Telephysio (video) Follow-up Treatment Session £25
Postural Assessment £35
Ergonomic Assessment & Advice £55

Shockwave Therapy

Service Price
Initial Assessment £85
Follow-up Treatment Session £65
Home Visits
Service Price
Initial Assessment £75
Follow-up Treatment Session £75

Buy 5 Sessions, Get 1 Free!

What are your payment terms?

Payment is to be agreed prior to the consultation/treatment, either by cash or card. This can be made over the phone while booking your appointment or with the therapist at the treatment centre. Please do not make any payments at the reception desk.

Will my private health insurance cover my physiotherapy consultation fees?

We are recognized by and work alongside many major health insurance companies, most health insurance policies do cover, or part-cover, physiotherapy fees. Please check with your insurance company.
We would be happy to help with any corporate or group enquiries, get in touch today for a tailored quote.

Do I need a referral?

A referral is usually not necessary, although if you have one please bring it with you so that your physiotherapist can communicate with the referring practitioner if necessary.

A referral is sometimes required in order to claim for physiotherapy costs on your health insurance. Please check with your insurer.

Cancellation Policy

If you need to cancel the appointment, please give us 24 hours notice to re-arrange your appointment. Cancellations made on the day of the appointment will be charged and so will non-attendance.

How can I make a formal complaint?

Our Complaints Procedure:

We are committed to providing a high quality physiotherapy service to all our patients but unfortunately if you are not happy with our service/location/therapist, etc you can make a formal complaint. We aim to constantly improve our services and standards of care and hence take our feedback and complaints very seriously.

To make a complaint:

  • You can either make a phone complaint by calling us on 0330 124 2392
  • or
  • Email to complaints@annphysiocare.com
One of the members of our Complaints Team with get in touch with you within 24 hours to discuss the issue and aim to resolve it as quickly as possible. In certain instances, we may request you to give written complaint if needed.

What to include in a written complaint:

  • Your details (your name, our reference number, date of birth, and email ID)
  • or
  • A brief background of the complaint
  • Who was involved (Therapist, Centre staff, Admin, etc)
  • What action you would like us to take to resolve it

On receiving this, we will then acknowledge receipt of your complaint either via phone or email for further information if needed for our investigation and report back to you with our findings and resolution.

If you are still not satisfied with the outcome of your complaint, you could request for this to be taken to our higher management or seek independent legal advice.

How to find nearby clinics