Knowledge Base

Treatment Modalities

Electrotherapy is a physical therapeutic treatment by applying electrical stimulation  to nerves and muscle-motor fibres via electro-pads placed on the skin,  for Relief of Muscle and Joint Pain.

The different machines are used depending on the specific problem we are treating:

  • T.E.N.S.(Transcutaneous Electrical Nerve Stimulation)
  • Laser/LED therapy 
  • Ultrasound 
  • Interferential therapy 
  • Pulsed shortwave diathermy (PSWD)
  • Thermo-electro-magnetic heat lamps
Acupuncture is very effective for reducing pain and inflammation, and is an excellent way to ease discomfort. Acupuncture treatment involves using very fine needles in specific points on the body. This gentle needling triggers signals in the nervous system, causing increases in the brain’s production of natural painkillers called endorphins. These substances are morphine-like chemicals that influence the body’s perception of pain.

The combination of modalities can accelerate a return to normal movement. In addition Acupuncture is a holistic treatment method and may improve mood, energy and sleep patterns. The benefits of Acupuncture for stress, insomnia, smoking cessation and reduction of pain are suitable for men or women.

Acupuncture can also help with a wide variety of women’s problems associated with hormone fluctuations including symptoms associated with menopause or other gynaecological problems.

At Ann Physiocare, we use new, sterile needles at each treatment.
MSK Solutions gets you doing what you want to do pain free in the quickest time frame possible. We focus on finding the underlying cause of your pain, treating that and getting you back on track. We assess and treat all musculoskeletal condition including back, neck, shoulder, knee and foot pain.
At Ann Physiocare our experienced Physiotherapists can
  • Totally relieve or reduce your pain.
  • Provide you with strategies to best manage your injury or condition.
  • Help you to recover quicker and hasten your return to your normal activities.
  • Improve your flexibility, muscle strength, quality of movement, proprioception and co-ordination.
  • Assist you to achieve exercise or functional goals.
  • Improve your fitness.
  • Help you to prevent future injury recurrences.
  • Prescribe exercises to do at home, work in the gym to enhance your recovery.
Exercise is essential to recovery from sports injuries, following surgery, after an acute trauma, in the management of acute and chronic low back pain, neck pain and headaches and in the treatment of arthritis and osteoporosis.

Exercise prescription forms an integral part of most physiotherapy rehabilitation programmes. Exercise is essential to recovery from sports injuries, following surgery, after an acute trauma such as from a fall or fracture, in the management of acute and chronic low back pain, neck pain and headaches and in the treatment of long term conditions such as arthritis and osteoporosis.

Exercise helps to increase energy, improve flexibility and range of motion, increase muscular strength and endurance, restore correct muscle balance and movement thereby reducing pain, increase blood supply to the extremities, improve cardiovascular health and decrease the incidence of stroke, heart disease and diabetes.

Our exercise programmes range from simple minimally intrusive home programmes to intensive gym-based strength or cardio programmes, to specific running programmes dependent on your needs.
Injury or disease to any part of the Central Nervous System (brain and spinal cord) may result in many different problems, such as difficulties with movement, balance co-ordination and loss of function. This requires specialist understanding, assessment and treatment approaches, in order to maximize the potential for a person to recover and improve their overall health and well-being.

Neurological Physiotherapy or ‘Neuro Physiotherapy’ consists of rehabilitation interventions aimed at improving the physical aspects of neurological and neuromuscular disorders. Neuro Physiotherapy is an exciting area of rehabilitation that merges key discoveries in neuroscience, exercise and movement science.

Our experienced Physiotherapists have helped many reach their full potential through exercise, self-management and support.


Whiplash InjuriesWork Related InjuriesSpinal ProblemsSports InjuriesPeripheral InjuriesOther Areas

Whiplash is a term that describes a neck injury caused by a sudden movement of the head forwards, backwards or sideways. It often occurs after a sudden impact such as a road traffic accident.

Free to download exercise guide:
Neck Stabilisation Exercises

Range of Motion Exercises

Strengthening Exercises

Stretching Exercises

Playing sport and doing regular exercise is good for your health, but can sometimes result in injuries.

Free to download exercise guides:

Knee ROM Exercises

Knee Strengthening Exercises

Knee Stretching Exercises

Free to download exercise guides:
Free to download exercise guides:


Biomechanical Assessment
Biomechanical Assessment includes evaluation of muscle strength, range of motion at specific joints, and the angular relationships of the segments of the foot and leg. The information from a biomechanical assessment provides the basis for a rehabilitation programme, or if the problem is mechanical, an orthotic prescription.
Manual Techniques
A wide range of manual techniques are practiced at ANN Physiocare which includes: manual techniques, stretching, soft tissue work and manipulation. Recurring headaches caused by posture that induces tension in the neck and back are usually helped by soft tissue techniques. Manipulation is the precise mobilisation and manipulation of joints, allowing freedom of movement within the joints to help restore the normal function of the vascular and neural systems. Treatment of the body’s soft tissues can relieve stress and tension and alleviate painful disorders such as neck, joint, shoulder or back pain. We can provide massage therapy and sports massage care, which is wonderful for increasing circulation and improving the flow of blood and lymph. This promotes faster healing of pulled muscles and sprained ligaments, reduction of pain, and a greatly enhanced sense of relaxation and well-being.
Acupuncture is very effective for reducing pain and inflammation, and is an excellent way to ease discomfort. Acupuncture treatment involves using very fine needles in specific points on the body. This gentle needling triggers signals in the nervous system, causing increases in the brain’s production of natural painkillers called endorphins. These substances are morphine-like chemicals that influence the body’s perception of pain. We use new, sterile needles at each treatment.
Balance Training
Balance training can benefit all kinds of conditions and even help the perfectly well athlete enhance their sports performance.
Exercise Prescription
We can help you learn the correct way to increase strength and prevent injury. Through the course of your treatment, from intake to discharge, the exercises are specific to the nature and stage of injury.
Age Related Strengthening
Falls are the number one reason elderly people are forced to give up their home and go into care. Ageing results in the steady loss of muscle mass, bone density and balance. Eventually this ageing process can mean frailty, and falls can lead to the loss of mobility and independence. Our personally tailored, clinically supervised strength training, using the latest evidence based techniques, including free weights, fixed weights, pilates techniques, can keep you strong, fit, and independent longer. Weight training, no matter how old you are can prevent accidental falls. Balance, core strengthening and muscle building go hand in hand. Elderly patients retain their capacity to increase muscle mass and bone density remains throughout their whole lives. Stronger muscles, sturdier bones and a trimmer figure and more energy are among the many benefits that come with weight bearing exercise.
Work Assessment
When working at a computer, or carrying out any kind of manual labour, there is always a way to do it that is the least physically damaging. Our physiotherapists can show you how to work smarter and prevent work related headache or injury. Repeated stress injuries “Our philosophy is that RSI is primarily a structural problem that can be completely treated, even in advanced stages.” In the last decade, millions of otherwise healthy individuals have developed a painful, debilitating and sometimes disabling condition known as Repetitive Strain Injury (RSI). RSI is also known as Work Related Musculoskeletal Disorder.
We fit an extensive selection of bracing products that are professionally fitted to you by our physiotherapists. We also provide measurement for custom braces for ligament instabilities or osteoarthritis.
Splints can also provide protection following cast removal, and finger injuries.
Therapeutic Training
Therapeutic taping techniques may be used in the treatment and management of certain conditions, such as ankle sprain, dislocated shoulder, and wrist sprain. These techniques can help prevent injury and protect you from re-injury as you return to activity. Taping can support and realign joints after injury, and aid postural alignment in chronic conditions. We can do sports taping to stabilise joints and muscles to prevent injury prior to events like soccer, rugby, basketball, netball, running, tennis and a host of other sport. Benefits of Therapeutic taping and strapping:
  • Protect and support the injured structure to allow optimal healing without stressing the injured structures.
  • Limit the movement in an injured joint to prevent excess or abnormal movement.
  • Provide support to the muscles surrounding the joint that may be under additional strain due to an injury
Sports Massage
We offer individualized massages that are customized to fit your specific needs. Our experienced professional massage therapist may use one or more of the following massage techniques based on your personal needs and preferences: Deep tissue massage to loosen knots, release chronic muscle tension, reduce inflammation, and help eliminate scar tissue. Sports-specific massage for athletes of every discipline and level, to promote flexibility, reduce fatigue, improve endurance, maximize performance, and prevent injuries. Therapeutic massage sessions offer many benefits.

    Client Information and FAQ’s

What happens when I come for my first appointment?
When entering the clinic, please introduce yourself to the receptionist at Physiotherapy Reception and take a seat in our waiting room. Your first appointment may last 35 minutes, and will involve an assessment  as well as a physical examination. From this assessment, you and your physiotherapist will set treatment goals to restore or develop your potential. Your physiotherapist will then discuss the proposed treatment, likely outcomes and probable time frames with you. You are welcome to ask questions so that you can make informed choices about your treatment. You may decline any treatment/s you do not wish to consent to, and have the right to do so at any time.
Do I need to bring anything with me?
If you have been given a referral, have X-rays or other test results please bring these with you.
Can I bring someone with me?
Under normal circumstances, you are welcome to bring a family member/interpretor/or a friend with you, but due to the current COVID restrictions and social distancing, please attend the session on your own where practically possible.
What should I wear?
Ideally wear loose, comfortable clothing. For neck and upper back problems your physiotherapist may ask you to remove your top. For lower back and hip complaints, you may be asked to remove your trousers. Appropriate clothing will help you to be comfortable during the assessment and help us to assess the problem well and develop the very best treatment plan for you. If you have and specific queries regarding attending the clinic which we may have missed to mention, please contact us and we will try all our best to suit your needs.
What are your charges?
What are your payment terms?
Payment is appreciated prior to the consultation/treatment, either by cash or card.’ This can be made over the phone while booking your appointment or with the therapist at the treatment centre. Please do not make any payments at the reception desk.
Will my private health insurance cover my physiotherapy consultation fees?
We are recognized by and work along with many major health insurance companies, most health insurance policies do cover, or part-cover, physiotherapy fees. Please check with your insurance company.

We would be happy to help with any corporate or group enquiries, get in touch today for a tailored quote.
Do I need a referral?
A referral is usually not necessary, although if you have one please bring it with you so that your physiotherapist can communicate with the referring practitioner if necessary.

A referral is sometimes required in order to claim for physiotherapy costs on your health insurance. Please check with your insurer.
Cancellation Policy
If you need to cancel the appointment, please give us 24 hours notice to re-arrange your appointment. Cancellations made on the day of the appointment will be charged and so will non-attendance.
How can I make a formal complaint?
Our Complaints Procedure:

We are committed to providing a high quality physiotherapy service to all our patients but unfortunately if you are not happy with our service/location/therapist, etc you can make a formal complaint. We aim to constantly improve our services and standards of care and hence take our feedback and complaints very seriously.

To make a complaint:

  • You can either make a phone complaint by calling us on 0330 124 2392

  • or

  • Email to
One of the members of our Complaints Team with get in touch with you within 24 hours to discuss the issue and aim to resolve it as quickly as possible. In certain instances, we may request you to given a written complaint if needed.

What to include in a written complaint:

  • Your details (your name, our reference number, date of birth, and email id
  • A brief background of the complaint
  • Who was involved (Therapist, Centre staff, Admin, etc)
  • What action you would like us to take to resolve it

On receiving this, we will then acknowledge receipt of your complaint either via phone or email for further information if needed for our investigation and report back to you with our findings and resolution.

If you are still not satisfied with the outcome of your complaint, you could request for this to be taken to our higher management or seek independent legal advice.

What Would You Like To Do?